Tuesday, April 6, 2010

Stop 0x0000000A error in storport.sys when you start Windows Vista

Solution: SUMMARY
This article describes steps to resolve problem with random blue screen error message. Computer that is running Windows Vista, you randomly receive a 'Stop 0x0000000A' error message that resembles the following:
STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL Storport.sys
The problem may occur due to following conditions are true:
The computer has an NVIDIA chipset.
The computer has four gigabytes (GB) or more of RAM.
To resolve this problem, install update 929777. The following files are available for download from the Microsoft Download Center.
For 32 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=240AC3F3-2B60-4B70-B709-06B2BC5B1336&displaylang=en
For 64 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=91672C7C-614B-404C-850C-377541E93C18&displaylang=en
WORKAROUND
To work around this problem, use either of the following methods:
1.Restart the computer. Then, try to install again.
2.Remove 2 GB of RAM, and then restart the installation process. After Windows Vista is installed, reinstall the RAM.

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