Monday, April 5, 2010

Installation Guide can actually follow it it step by step

There are five methods for installing Windows XP. Review the following methods and select the method that
is appropriate for your installation.
Method 1: Perform a clean install of Windows XP
Use this method for a clean installation of Windows XP. A clean installation removes all data
from your hard disk by repartitioning and reformatting your hard disk and reinstalling the
operating system and programs to an empty (clean) hard disk.
Method 2: Upgrade to Windows XP
Use this method if you are upgrading to Windows XP from Microsoft Windows 98, Microsoft
Windows Millennium Edition, or Microsoft Windows 2000 Professional.
Method 3: Install Windows XP to a new hard disk
Use this method to install Windows XP to a new hard disk. This is typically done when a new
hard disk is installed on your computer.
Method 4: Install Windows XP to a new folder (parallel installation)
Use this method to install Windows XP to a new folder (parallel installation) to either run two
operating systems, or to access, repair, or retrieve data from a damaged disk.
Method 5: Perform a multiple boot operation
Use this method to install Windows XP as a separate operating system on your computer. This
lets you install more than one operating system on your computer and select which operating
system that you want to use every time that you start your computer.
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Method 1: Perform a clean install of Windows XP
A clean installation consists of removing all data from your hard disk by repartitioning and reformatting your
hard disk and reinstalling the operating system and programs to an empty (clean) hard disk. For more
information about important things to consider before you partition and format you hard disk and how to
partition and format your hard disk by using the Windows XP Setup program, click the following article
number to view the article in the Microsoft Knowledge Base:
313348 How to partition and format a hard disk in Windows XP
To perform a clean installation of Windows XP, follow these steps:
1.
Back up all important information before you perform a clean installation of Windows XP. Save
the backup to an external location, such as a CD or external hard disk.
2.
Start your computer from the Windows XP CD. To do this, insert the Windows XP CD into your
CD drive or DVD drive, and then restart your computer.
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Note To boot from your Windows XP CD, the BIOS settings on your computer must be
configured to do this.
3.
When you see the "Press any key to boot from CD" message, press any key to start the
computer from the Windows XP CD.
4.
At the Welcome to Setup screen, press ENTER to start Windows XP Setup.
5.
Read the Microsoft Software License Terms, and then press F8.
6.
Follow the instructions on the screen to select and format a partition where you want to install
Windows XP.
7.
Follow the instructions on the screen to complete the Windows XP Setup.
If you have successfully installed Windows XP, you are finished. If these steps did not help you install
Windows XP, go to the "Next Steps" section.
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Method 2: Upgrade to Windows XP
This section describes how to upgrade to Windows XP from Windows 98, Windows Millennium Edition, and
Windows 2000 Professional.
Note Windows 2000 and Windows 2000 Professional can only be upgraded to Windows XP Professional. You
cannot upgrade Windows 2000 to Windows XP Home.
Important Before you start the upgrade process, contact your computer manufacturer to obtain the latest
BIOS upgrades for your computer and then install the upgrades. If you update the BIOS after you upgrade
the computer, you may have to reinstall Windows XP to take advantage of features such as Advanced
Configuration and Power Interface (ACPI) support in the BIOS. If you can do this, update the firmware in all
the hardware devices before you start the upgrade.
You may want to disconnect from the Internet during the installation. This step is not necessary, but
disconnecting from the Internet during the installation helps protect your computer. For added protection,
you may also want to enable the Microsoft Internet Explorer firewall. For more information, see the "Enable
or disable Internet Connection Firewall" topic in your Windows operating system Help. For more information
about how to prepare Windows 98 or Windows Millennium Edition for an upgrade to Windows XP, click the
following article number to view the article in the Microsoft Knowledge Base:
316639 How to prepare to upgrade Windows 98 or Windows Millennium Edition to Windows XP
To upgrade to Windows XP, follow these steps:
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1.
Start your computer, and then insert the Windows XP CD into the CD or DVD drive.
2.
If Windows automatically detects the CD, click Install Windows to start the Windows XP Setup
Wizard.
If Windows does not automatically detect the CD, click Start. Then click Run. Type the following
command, and then click OK:
CD drive letter:\setup.exe
3.
When you are prompted to select an installation type, select Upgrade (the default setting), and
then click Next.
4.
Follow the instructions on the screen to complete the upgrade.
If you have successfully upgraded to Windows XP, you are finished. If these steps did not help you upgrade
to Windows XP, go to the "Next Steps" section.
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Method 3: Install Windows XP to a new hard disk
This method describes how to install Windows XP to a new hard disk. This is typically done when a new hard
disk is installed on your computer.
Note You will need the CD for your previous operating system in order to complete this method.
Before you start, start your computer by using one of the following media:
Microsoft Windows 98/Windows Millennium startup disk
Windows XP CD or Windows XP boot disks
Note The Windows XP CD is the preferred media in the following steps. However, the Windows
XP boot disks will work if you do not have the CD.
To install Windows XP to a new hard disk, follow these steps:
1.
Start your computer from the Windows XP CD (or boot disks). To do this, insert the Windows XP
CD into your CD or DVD drive, and then restart your computer.
2.
When the "Press any key to boot from CD" message appears on the screen, press any key to
start the computer from the Windows XP CD.
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3.
At the Welcome to Setup screen, press ENTER to begin Windows XP Setup.
4.
Read the Microsoft Software License Terms, and then press F8.
5.
When you are prompted for the Windows XP CD, insert your Windows XP CD.
6.
Restart your computer.
7.
When you see the "Press any key to boot from CD" message, press any key to start the
computer from the Windows XP CD.
8.
At the Welcome to Setup screen, press ENTER to start Windows XP Setup.
9.
Follow the instructions on the screen to select and format a partition where you want to install
Windows XP.
10. Follow the instructions on the screen to complete Windows XP Setup.
If you have successfully installed Windows XP, you are finished. If these steps did not help you install
Windows XP to a new hard disk, go to the "Next Steps" section.
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Method 4: Install Windows XP to a new folder (parallel installation)
This method describes how to install Windows XP to a new folder (parallel installation) to either run two
operating systems, or to access, repair, or retrieve data from a damaged disk.
Before you start, start your computer by using one of the following media:
Microsoft Windows 98/Windows Millennium Edition startup disk
Windows XP CD or Windows XP boot disks
Note The Windows XP CD is the preferred media in the following steps. However, the Windows
XP boot disks will work if you do not have the CD.
To install Windows XP to a new folder (also known as a parallel installation), follow these steps:
1.
Start your computer from the Windows XP CD (or boot disks). To do this, insert the Windows XP
CD into your CD or DVD drive, and then restart your computer.
2.
When the "Press any key to boot from CD" message appears on the screen, press any key to
start the computer from the Windows XP CD.
3.
At the Welcome to Setup screen, press ENTER to begin Windows XP Setup.
4.
Read the Microsoft Software License Terms, and then press F8.
5.
Select the partition in which you want to install Windows XP, and then press ENTER.
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6.
Select the Leave the current file system intact (no changes) option, and then press ENTER
to continue.
7.
Press ESC to install to a different folder.
If the Setup program detects another operating system folder, it prompts you to type the name
for the new folder after the backslash (\), for example, \WINXP. If there are no other
operating systems detected, the Setup program automatically names the folder \Windows. For
more information about how to change the folder name on new installations, click the following
article number to view the article in the Microsoft Knowledge Base:
315242 How to designate the original folder name for a reinstallation of Windows XP
8.
Press ENTER to continue.
9.
Follow the instructions on the screen to complete Windows XP Setup.
If you have successfully installed Windows XP, you are finished.
If these steps did not help you install Windows XP to a new folder, go to the "Next Steps" section.
Back to the top
Method 5: Perform a multiple boot operation
Use this method to install Windows XP as a separate operating system on your computer. This lets you
install more than one operating system and select which operating system that you want to use every time
that you start your computer. For more information about how to multiple boot Windows XP and other
versions of Windows and MS-DOS, click the following article number to view the article in the Microsoft
Knowledge Base:
217210 How to multiple boot Windows XP, Windows 2000, Windows NT, Windows 95, Windows 98,
Windows Me, and MS-DOS
If you have successfully installed Windows XP, you are finished. If these steps did not help you install
Windows XP, go to the "Next Steps" section.
Article ID: 315341 - Last Review: September 23, 2008 - Revision: 6.2
How to perform an in-place upgrade (reinstallation) of
Windows XP
View products that this article applies to.
This article was previously published under Q315341
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On This Page
INTRODUCTION
MORE INFORMATION
o
Troubleshooting
o
When you should not reinstall

Repair a component

User account problem

System Restore

Third-party programs

Disk problems

Third-party devices
o
Before you reinstall Windows XP

Prerequisites
o
Reinstall Windows XP

Method 1: Start the reinstallation from Windows XP

Method 2: Repair install of Windows XP by starting your computer from the
Windows XP CD
o
After you reinstall Windows XP

Reinstall Windows XP Service Pack 2

Method 1: Obtain the service pack CD and reinstall the service pack after
you reinstall Windows XP

Method 2: Download the service pack after you reinstall Windows XP

Reinstall all updates to Windows

Reinstall Internet Explorer 7
MORE INFORMATION
Expand all | Collapse all
INTRODUCTION
Important Reinstalling the Windows operating system or performing an in-place upgrade of your operating
system is an extreme troubleshooting step that you should only take if you fully understand the
ramifications and risks involved. If you decide to take this step, make sure that you have the original
Windows XP installation media and product key that was included with your operating system. If you are not
comfortable trying to reinstall or repair the Windows operating system, you might want to contact your
computer manufacturer for help or bring your computer to a professional repair shop.
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This article describes two methods to perform an in-place upgrade (reinstallation) of Windows XP. If you
reached this article expecting to find other information, please use the search box at the top of this page to
find more appropriate content to resolve your issue.
An in-place upgrade is also named a repair installation. This operation reinstalls Windows XP to the same
folder on your computer where it was originally installed. You may want to perform an in-place upgrade if
your installation of Windows XP must be repaired and if one of the following conditions is true:
You cannot start Windows XP in safe mode. For more information about how to start your
Windows XP-based computer in safe mode, click the following article number to view the article
in the Microsoft Knowledge Base:
315222 A description of the Safe Mode Boot options in Windows XP
You cannot start Windows XP after you install a Microsoft software update.
There is a registry problem that cannot be solved by using other tools such as System Restore.
For more information about System Restore, click the following article number to view the
article in the Microsoft Knowledge Base:
306084 How to restore the operating system to a previous state in Windows XP
You must apply default (file and registry) permissions to your Windows XP installation. This
condition can occur if program files are missing or damaged after you make changes or updates
to your computer or programs.
You must register COM components and Windows File Protection (WFP) files. This condition
occurs because of missing or damaged system files.
You must use the Windows Setup program to enumerate Plug and Play devices again. This
includes the hardware abstraction layer (HAL).
This content is designed for an intermediate to an advanced computer user. There are several links in this
article that take you to other articles with additional information. You might find it easier to follow the steps
if you print this article first.
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MORE INFORMATION
Troubleshooting
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Before you start a reinstallation, please review these troubleshooting articles and review the following
"When you should not reinstall" section to determine whether the reinstallation is necessary.
If you feel comfortable about performing the troubleshooting, review the following Microsoft Knowledge Base
articles before you start the reinstallation:
308041 Advanced troubleshooting for general startup problems in Windows XP
326841 Support WebCast: Windows XP: Troubleshooting Startup and Shutdown Problems
307654 How to install and use the Recovery Console in Windows XP
If you are not comfortable about performing the troubleshooting, you can continue to the next section, or
you might want to ask someone for help or contact Microsoft Support.
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When you should not reinstall
A reinstallation may not resolve the problem that you are experiencing. Please review this section to see
whether a reinstallation is appropriate for your situation.
Repair a component
Do not perform a reinstallation to repair a component or program that is currently not installed. If you have
the necessary permissions, use the Add or Remove Programs item in Control Panel, or reinstall the
component or program instead of Windows. To open Add or Remove Programs in Windows XP, click Start,
click Control Panel, and then click Add or Remove Programs.
User account problem
Do not perform a reinstallation to try to resolve a problem with a user account, password, or local profile. To
determine whether the problem is related to a user account, password, or local profile, create another user
account (if you have the required permissions), and then log on to that account to see whether the problem
is resolved. For more information about creating a new user account in Windows XP, click the following
article number to view the article in the Microsoft Knowledge Base:
279783 How to create and configure user accounts in Windows XP
System Restore
If you reinstall Windows XP, all existing restore points are removed and a new system checkpoint restore
point is created after the reinstallation is completed. Do not perform a reinstallation if you may have to use
System Restore to restore your computer to a previous state. For more information, click the following
article number to view the article in the Microsoft Knowledge Base:
301224 System Restore "restore points" are missing or deleted
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Third-party programs
Do not reinstall to resolve a problem with third-party programs, files, or registry entries. Contact the
manufacturer of the third-party program to resolve any problems.
Disk problems
Do not reinstall if you suspect hard disk problems. For more information about checking for disk errors, click
the following article numbers to view the articles in the Microsoft Knowledge Base:
315265 How to perform disk error checking in Windows XP
308041 Advanced troubleshooting for general startup problems in Windows XP
You can also contact the computer manufacturer for more information about how to troubleshoot hard disk
problems.
Third-party devices
Do not reinstall if you suspect a problem with a third-party device. Determine whether the latest device
drivers are currently installed for the device. Contact the manufacturer of the third-party device to resolve
any problems.
If after reviewing this section, you must reinstall Windows XP, continue to the next section.
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Before you reinstall Windows XP
Review the following topics before you reinstall Windows XP. These topics present lots of information and
may seem complex, but reading this information will help you understand clearly what you need and what
you must do before reinstalling Windows XP.
Prerequisites
Windows Installation CD
Before you start, have your Windows installation CD and the product key available. Without these, you
cannot reinstall Windows. If Windows was preinstalled on your computer, contact the computer
manufacturer for help in obtaining the Windows installation files and product key.
Device drivers
Many of the device drivers for your hardware components are integrated into Windows. However, devices
such as printers, monitors, graphic cards, sound cards, modems, external drives, and scanners usually have
separate installation CDs. If you do not have all the drivers for your hardware components, you can
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download the drivers from the Internet and then write them to a CD.
If your computer requires a third-party mass storage device driver or hardware abstraction layer (HAL),
make sure that you have a copy of the files on a separate storage media before you start the reinstallation.
Internet Explorer 7
If Internet Explorer 7 is installed on your computer, you must uninstall it before you reinstall Windows XP.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
917964 How to perform a repair installation of Windows XP if Internet Explorer 7 is installed
Programs
Collect and store the CDs and product keys for your programs in an appropriate location so that you can
reinstall the programs after you have reinstalled Windows. These programs may include the following:
Microsoft Office programs
Antivirus software
CD writing software
Internet Provider software
Data backup
Before you reinstall Windows, back up all important data to another location. Data that you may want to
back up could include the following:
My Documents (documents, pictures, music, videos)
Program folders (configuration data, user data)
Favorites
Address books
E-mail messages
Document templates
Macros
Boilerplates
The original backup copies of your registry files (located in the %systemroot%\Repair folder) are replaced
when the reinstallation is completed. These original registry files in the Repair folder were created either
when you started Windows XP or when you last used the Backup utility to back up the system state. If you
think that you might have to use the registry backups after the reinstallation is complete, copy these
registry backup files to another location before you perform the reinstallation.
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Network settings
You can restore certain network settings after you reinstall Windows. Before you start the reinstallation,
record your computer's network settings so that they can easily be available if this step is required. These
settings include the following:
Computer name
Workgroup or domain
TCP/IP settings
To find these settings, do the following steps:
1.
To find these settings, click Start and then click Run.
2.
Type control ncpa.cpl in the Open text field and then click OK.
3.
Right-click Local Area Connection and then right-click Properties.
4.
Record the network settings.
Internet provider information
To make sure that you can reconnect to the Internet after you have reinstalled Windows, record your
Internet provider information. This includes user name, password information, and names of mail servers.
Startup sequence
Warning This procedure may involve changing your CMOS (Complementary Metal Oxide Semiconductor)
settings and changing your Basic Input/Output System (BIOS). Incorrect changes to the BIOS of your
computer can result in serious problems. Microsoft cannot guarantee that problems that result from changes
to your BIOS can be solved. Change your CMOS settings at your own risk. Incorrect or corrupted CMOS and
BIOS settings can cause startup problems or shutdown problems.
If you must adjust the BIOS startup sequence of your computer so that it can start from the installation CD,
the sequence should be in the following order:
CD drive
Hard disk
Floppy disk drive
During startup, BIOS searches for a disk that has an operating system it can load. On a computer that has
an operating system installed, this is usually the hard disk. The BIOS is configured to search disks on the
computer in a certain order, called the startup sequence. If the computer hard disk is configured in the BIOS
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as the first disk in the startup sequence, the computer starts by using the hard disk and does not search the
CD drive for a startup disk.
To configure the BIOS to search the CD drive for a startup disk before it searches the hard disk, follow these
steps:
1.
Restart your computer.
2.
When the computer first starts, it performs the power-on self test (POST). This test checks that
all connected devices are functioning. As part of the POST, the memory is checked. During the
memory test, a message will appear that tells you how to access the BIOS. For example, you
may see the following message or a similar message that explains how to start the BIOS setup:
PRESS DEL TO ENTER SETUP
In this example, you must press the DEL key immediately after the memory test is finished to
start the setup process. You may have to press the key several times to make sure that you
access the BIOS setup.
Tip There are other keys that may provide access to the BIOS. They include the following:
o
F1
o
F2
o
F10
o
CTRL+ENTER
o
ALT+ENTER
o
CTRL+ALT+ESC
o
CTRL+ALT+INSERT
If you are not sure how to access the BIOS setup, see the user manual for your computer's
motherboard.
3.
Look for the startup sequence settings (also known as boot sequence or boot order). You can
usually use the arrow keys to move through the menus and settings.
4.
When you find the startup sequence setting, you can usually press ENTER to modify it. Press the
PLUS SIGN (+) or MINUS SIGN (-) key until the CD drive is selected as the startup disk.
Tip More information about how to modify the BIOS can be found in your user manual. It
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usually contains descriptions of the menus and instructions on how to modify the options. The
BIOS itself usually contains context-sensitive Help with the individual steps.
5.
As soon as you have specified the CD drive as the first location to search for a startup disk, you
can usually press ESC to return to the menus. In the main menu, select the option SAVE AND
EXIT SETUP or a similar option. When the confirmation SAVE TO CMOS AND EXIT or a
similar option appears, select YES.
6.
If you cannot select YES, type the letter y.
Note BIOS uses a QWERTY keyboard layout. If your keyboard settings follow a different layout,
you will have to press the Y key as it appears on a QWERTY keyboard.
7.
After you exit the BIOS setup, your computer will restart.
8.
Make sure that the computer starts by using the CD drive. Insert the Windows XP installation CD
and restart the computer. If this is successful, you can start reinstalling Windows XP.
If you are not comfortable trying to perform this task, you may want to ask someone whom you know for
help. Or you may want to contact Microsoft Support to help you resolve this issue.
Windows XP preinstalled
If Windows XP was preinstalled on your computer, view the following article before you continue with
reinstallation:
312369 You may lose data or program settings after reinstalling, repairing, or upgrading Windows XP
Note If Windows XP was preinstalled on your computer, you may not have the Repair option that you may
require during the reinstallation process. Contact your computer manufacturer to make sure that you have
the installation CD for a repair install.
Windows XP Service Pack 2
If Windows XP Service Pack 2 (SP2) is already installed on your computer, you must reinstall SP2 after you
reinstall Windows XP. One way to do this is to combine the SP2 files with the Windows XP files and reinstall
them at the same time. Follow the links in this section to try this method.
Note There are also two methods to reinstall SP2 separately after you have reinstalled Windows XP. You can
find those two methods in the "After you reinstall Windows XP" section.
Note Service packs are cumulative. Each new service pack contains all the fixes that are included with
earlier service packs and any new fixes. You do not have to install an earlier version of a service pack before
you install the latest version. For example, you only have to install Windows XP Service Pack 2 (SP2), you
do not have to install Windows XP Service Pack 1a (SP1a).
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Back to the top
Reinstall Windows XP
To reinstall Windows XP, try either of the following methods. If the first method does not work, try the
second.
Note You may want to disconnect from the Internet during the installation. This helps protect you from
malicious users.
Method 1: Start the reinstallation from Windows XP
To reinstall Windows XP by using Windows XP CD, follow these steps:
1.
Start your computer.
2.
Insert the Windows XP CD in your computer's CD drive or DVD drive.
3.
On the Welcome to Windows XP page, click Install Windows XP.
4.
On the Welcome to Windows Setup page, click Upgrade (Recommended) in the Installation
Type box (if it is not already selected), and then click Next.
5.
On the License Agreement page, click I accept this agreement, and then click Next.
6.
On the Your Product Key page, type the 25-character product key in the Product key boxes,
and then click Next.
7.
On the Get Updated Setup Files page, select the option that you want, and then click Next.
8.
Follow the instructions that appear on the screen to reinstall Windows XP.
If you successfully completed the reinstallation, congratulations. You are almost done. Please continue to
the "After you reinstall Windows XP" section to finish.
If you received an error or if the reinstallation did not finish, try method 2.
Method 2: Repair install of Windows XP by starting your computer from the Windows XP CD
Note If Windows XP was preinstalled on your computer, you may need the installation CD to reinstall.
Contact your computer manufacturer to make sure that you have the installation CD for a repair installation.
To reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
1.
Insert the Windows XP CD into your computer's CD drive or DVD drive, and then restart your
computer.
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2.
When you receive the "Press any key to boot from CD" message on the screen, press a key to
start your computer from the Windows XP CD.
3.
The following message on the Welcome to Setup screen will appear:
This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To
setup Windows XP now, press ENTER. To repair a Windows XP installation by using Recovery
Console, press R. To quit Setup without installing Windows XP, press F3.
4.
Press ENTER to set up Windows XP.
5.
On the Windows XP Licensing Agreement screen, press F8 to agree to the license
agreement.
6.
Make sure that your current installation of Windows XP is selected in the box, and then press R
to repair Windows XP.
7.
Follow the instructions that appear on the screen to reinstall Windows XP. After you repair
Windows XP, you may have to reactivate your copy of Windows XP. For more information, click
the following article number to view the article in the Microsoft Knowledge Base:
310064 How to troubleshoot Windows XP Setup problems when you upgrade from Windows 98
or Windows Millennium Edition
If you successfully completed the reinstallation, congratulations. You are almost done. Please continue to
the "After you reinstall Windows XP" section to finish.
If you received an error or if the reinstallation did not finish, unfortunately, this article did not resolve your
problem. For your next steps, you may want to ask someone whom you know for help. Or, you may want to
contact Microsoft Support to help you resolve this problem.
Back to the top
After you reinstall Windows XP
After you finish the reinstallation, complete the following final tasks.
Note You may also want to enable the firewall in Internet Explorer. For more information, click the following
article number to view the article in the Microsoft Knowledge Base:
283673 How to turn on or turn off the firewall in Windows XP
Reinstall Windows XP Service Pack 2
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If Windows XP Service Pack 2 (SP2) was installed on your computer before you reinstalled Windows XP, you
must reinstall SP2. If you did not already reinstall SP2 with the Windows XP in the previous section, use one
of the following methods to reinstall SP2 now.
Method 1: Obtain the service pack CD and reinstall the service pack after you reinstall Windows XP
To order Windows Service Pack 2 on CD, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
Method 2: Download the service pack after you reinstall Windows XP
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Reinstall all updates to Windows
After you reinstall Windows XP, you must reinstall all updates to Windows also. To reinstall Windows
updates, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com
Reinstall Internet Explorer 7
When Windows XP is repaired and is running correctly, reinstall Internet Explorer 7. To do this, you will need
the Internet Explorer 7 installation package. This package is available through Windows Update. Also, the
package may still be on the computer from the first time that you installed Internet Explorer 7. Locate the
installation package in the folder in which you saved the files, and reinstall the program.
Note This package may be located in the Temporary Internet Files folder. If you cannot locate the Internet
Explorer 7 installation package, visit the following Microsoft Web site to obtain this package:
http://www.microsoft.com/windows/ie/downloads/default.mspx
To connect to the Microsoft download site, you must have a functional Web browser. If Internet Explorer 6
does not work on the computer after you uninstall Internet Explorer 7, you cannot download the Internet
Explorer 7 installation package. In this situation, you can use a computer that has a functional Web browser
to download the Internet Explorer 7 installation package. Then, use a shared network drive to install the
program onto the repaired computer. If you cannot use a shared network for this purpose, copy the Internet
Explorer 7 installation package onto a CD, and install Internet Explorer 7 on the repaired computer from the
CD.
If you had difficulty completing these final steps, unfortunately, this content is unable to help you any
further. So, you might want to ask someone for help, or you might want to contact Support.
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