Cause: The error means 'Access is denied'. This may happen if the 'MpsSvc' account doesn't have the necessary permissions for the related registry keys. For the NT Service\MpsSvc account, it needs permissions for the following keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\EpochQuery Value; Set Value
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy Full Control; Read
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy Full Control; Read
For the DHCP Client service, the issue may occur if the 'NT Service\DHCP' account does not have the necessary permissions for the following keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp permission needed: Query value, Create value, Enumerate Subkey, Notify, Read Control
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp\Configurations permission needed: Full Control, Read
For the 'Diagnostic Policy Service' service, the issue may occur when the account Trusted installer is missing the permissions for the key below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters permission needed: Full Control, Read
Solution: Resolution
Add the permission for the account on these registry keys. For example, here are the steps for the Windows Firewall service:
1.In Registry Editor, browse to the key for which you need to add permission.
2.Right click the key, and click Permissions.
3.Make sure Locations is selected to be the local computer.
4.In the 'Enter the object names to select field, type 'NT SERVICE\MpsSvc'. Then click? Check name?
5.Click OK.
6.Then select the account which appears in the list, and add the appropriate permission for it.
7.When this is done, click OK.
Tuesday, April 6, 2010
Screen Saver not working after installing MS wireless pointing device
Cause: This behavior may occur because of a startup program that is installed with the CyberLink PowerDVD software or the CyberLink PowerCinema software. The PCMService.exe program starts when the computer starts and interaction at some level between this and the Wireless reciever prevents the computer from becoming idle. Therefore, the screen saver and the other idle-related features do not start.
Additionally, this issue may occur if the PCM and DVDLauncher services are running in the background. The PCM service is part of the Dell operating system that is used to start media programs faster. The DVDLauncher is a program that is used for DVD playback. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in
Symptoms: When you use a Microsoft wireless pointing device that uses Microsoft IntelliPoint software on a Windows Vista-based computer, you may notice that the screen saver of the computer does not work even though it is configured to run.
Solution: SUMMARY
This article describes how to resolve problem with screen saver of the computer, which does not work even though it is configured to run problem on Vista-based computer.
RESOLUTION
To resolve this issue, plug in a wireless receiver, and then check for Microsoft Update. Install the Optional Hardware Update that is named Microsoft HID Non-User Input Data Filter.
WORKAROUND
To work around this behavior, use one of the following methods:
Method 1: Turn off the PCMService.exe program
1.Open System Configuration. To do this in Microsoft Windows XP, click Start, click Run, type msconfig, and then click OK.
2.To open System Configuration in Windows Vista, click Start, type System Configuration in the Start Search box, and then click System Configuration in the Programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3.On the Startup tab, click to clear the PCMService startup item check box.
4.Click Apply, and then click Close.
5.When you are prompted to restart the computer, click Restart.
Additionally, this issue may occur if the PCM and DVDLauncher services are running in the background. The PCM service is part of the Dell operating system that is used to start media programs faster. The DVDLauncher is a program that is used for DVD playback. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in
Symptoms: When you use a Microsoft wireless pointing device that uses Microsoft IntelliPoint software on a Windows Vista-based computer, you may notice that the screen saver of the computer does not work even though it is configured to run.
Solution: SUMMARY
This article describes how to resolve problem with screen saver of the computer, which does not work even though it is configured to run problem on Vista-based computer.
RESOLUTION
To resolve this issue, plug in a wireless receiver, and then check for Microsoft Update. Install the Optional Hardware Update that is named Microsoft HID Non-User Input Data Filter.
WORKAROUND
To work around this behavior, use one of the following methods:
Method 1: Turn off the PCMService.exe program
1.Open System Configuration. To do this in Microsoft Windows XP, click Start, click Run, type msconfig, and then click OK.
2.To open System Configuration in Windows Vista, click Start, type System Configuration in the Start Search box, and then click System Configuration in the Programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3.On the Startup tab, click to clear the PCMService startup item check box.
4.Click Apply, and then click Close.
5.When you are prompted to restart the computer, click Restart.
Error code -203 while installing Windows Media Player Firefox Plug-in
Solution: RESOLUTION
To resolve this problem, install the latest version of the Windows Media Player Firefox Plug-in. To obtain the Windows Media Player Firefox Plug-in, visit the following Microsoft Web site:
http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
WORKAROUND
To work around this problem, restart Firefox. Then, restart the Windows Media Player Firefox Plug-in installation program. When you do this, you may receive a message that states that Windows is changing the Firefox compatibility settings. You do not have to take any action when you receive this message.
To resolve this problem, install the latest version of the Windows Media Player Firefox Plug-in. To obtain the Windows Media Player Firefox Plug-in, visit the following Microsoft Web site:
http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
WORKAROUND
To work around this problem, restart Firefox. Then, restart the Windows Media Player Firefox Plug-in installation program. When you do this, you may receive a message that states that Windows is changing the Firefox compatibility settings. You do not have to take any action when you receive this message.
User Profile Service failed the logon or User profile cannot be loaded
Error: The User Profile Service failed the logon. User profile cannot be loaded
Cause: This issue may occur if the user profile was manually deleted by using the command prompt or by using Windows Explorer. A profile that is manually deleted does not remove the security identifier (SID) from the profile list in the registry.
If the SID is present, Windows will try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.
Solution: SUMMARY
When you log on to a Windows Vista-based computer by using a temporary profile, you receive the following error message:
The User Profile Service failed the logon. User profile cannot be loaded.
This error may occur if the 'Do not logon users with temporary profiles' Group Policy setting is configured.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
To resolve this issue, follow these steps:
1.Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
a)Click Start, right-click Computer, and then click Properties.
b)Click Change settings.
c)In the System Properties dialog box, click the advanced tab.
d)Under User Profiles, click Settings.
e)In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
2.Click Start type regedit in the Start search box, and then press ENTER.
3.Locate and then expand the following registry subkey:
4.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
5.Right-click the SID that you want to remove, and then click Delete.
6.Log on to the computer and create a new profile.
Cause: This issue may occur if the user profile was manually deleted by using the command prompt or by using Windows Explorer. A profile that is manually deleted does not remove the security identifier (SID) from the profile list in the registry.
If the SID is present, Windows will try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.
Solution: SUMMARY
When you log on to a Windows Vista-based computer by using a temporary profile, you receive the following error message:
The User Profile Service failed the logon. User profile cannot be loaded.
This error may occur if the 'Do not logon users with temporary profiles' Group Policy setting is configured.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
To resolve this issue, follow these steps:
1.Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
a)Click Start, right-click Computer, and then click Properties.
b)Click Change settings.
c)In the System Properties dialog box, click the advanced tab.
d)Under User Profiles, click Settings.
e)In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
2.Click Start type regedit in the Start search box, and then press ENTER.
3.Locate and then expand the following registry subkey:
4.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
5.Right-click the SID that you want to remove, and then click Delete.
6.Log on to the computer and create a new profile.
Stop 0x0000000A error in storport.sys when you start Windows Vista
Solution: SUMMARY
This article describes steps to resolve problem with random blue screen error message. Computer that is running Windows Vista, you randomly receive a 'Stop 0x0000000A' error message that resembles the following:
STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL Storport.sys
The problem may occur due to following conditions are true:
The computer has an NVIDIA chipset.
The computer has four gigabytes (GB) or more of RAM.
To resolve this problem, install update 929777. The following files are available for download from the Microsoft Download Center.
For 32 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=240AC3F3-2B60-4B70-B709-06B2BC5B1336&displaylang=en
For 64 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=91672C7C-614B-404C-850C-377541E93C18&displaylang=en
WORKAROUND
To work around this problem, use either of the following methods:
1.Restart the computer. Then, try to install again.
2.Remove 2 GB of RAM, and then restart the installation process. After Windows Vista is installed, reinstall the RAM.
This article describes steps to resolve problem with random blue screen error message. Computer that is running Windows Vista, you randomly receive a 'Stop 0x0000000A' error message that resembles the following:
STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL Storport.sys
The problem may occur due to following conditions are true:
The computer has an NVIDIA chipset.
The computer has four gigabytes (GB) or more of RAM.
To resolve this problem, install update 929777. The following files are available for download from the Microsoft Download Center.
For 32 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=240AC3F3-2B60-4B70-B709-06B2BC5B1336&displaylang=en
For 64 Bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=91672C7C-614B-404C-850C-377541E93C18&displaylang=en
WORKAROUND
To work around this problem, use either of the following methods:
1.Restart the computer. Then, try to install again.
2.Remove 2 GB of RAM, and then restart the installation process. After Windows Vista is installed, reinstall the RAM.
Error 0x8007000b, while installing updates on Windows Vista
Solution: SUMMARY
When you try to install updates on a Windows Vista-based computer by using Windows Update, you may receive the following error message: Code 0x8007000b
1.Click Start >All Programs > Accessories > right click Command Prompt and click Run as administrator
2.Type net stop wuauserv, then press Enter
3.Type rmdir /s %windir%\softwaredistribution\DataStore, then press Enter. Type “Y” to acknowledge the command;
Important: This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs
4.Click Start > Run
5.Type Regedit
6.Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ Current Version \ Windows Update.
a)Right-click on Windows Update in the tree and choose Delete.
7.Close Regedit.
8.Click Start >All Programs > Accessories > right click Command Prompt and click Run as administrator
9.Type net start wuauserv, press Enter and close the command prompt.
10.Try installing Windows Update again
When you try to install updates on a Windows Vista-based computer by using Windows Update, you may receive the following error message: Code 0x8007000b
1.Click Start >All Programs > Accessories > right click Command Prompt and click Run as administrator
2.Type net stop wuauserv, then press Enter
3.Type rmdir /s %windir%\softwaredistribution\DataStore, then press Enter. Type “Y” to acknowledge the command;
Important: This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs
4.Click Start > Run
5.Type Regedit
6.Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ Current Version \ Windows Update.
a)Right-click on Windows Update in the tree and choose Delete.
7.Close Regedit.
8.Click Start >All Programs > Accessories > right click Command Prompt and click Run as administrator
9.Type net start wuauserv, press Enter and close the command prompt.
10.Try installing Windows Update again
Error: Error codes 0xC004C003 0xC004C001 0xC004C008 0xC004C812 0xCD0 04F050 0xC004C4CE and 0x8007232B
Solution: Change the product key to activate Windows Vista.
Details: To do this, follow these steps:
1.Open the System item in Control Panel. To do this, click 'Start', type 'System' in the 'Start Search' box and then click 'System' in the Programs list.
2.In the Windows activation section, click the 'Change product key link'. If you receive the 'User Account Control Dialog' message, click 'Continue'. If you are prompted for an administrator password or for confirmation, type the password.
3.In the Product key field, type the product key and then click 'Next'.
4.Follow the steps in the Windows Activation Wizard to complete the activation process.
Details: To do this, follow these steps:
1.Open the System item in Control Panel. To do this, click 'Start', type 'System' in the 'Start Search' box and then click 'System' in the Programs list.
2.In the Windows activation section, click the 'Change product key link'. If you receive the 'User Account Control Dialog' message, click 'Continue'. If you are prompted for an administrator password or for confirmation, type the password.
3.In the Product key field, type the product key and then click 'Next'.
4.Follow the steps in the Windows Activation Wizard to complete the activation process.
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