Hi People,
We encounter this issue many times, when running on Citrix environments, especially when we do not reboot our Citrix server ever after 14 days, ideally recommended to bounce citrix server once in 14 days.
We have port 1494 – which holds the listener & respond to Citrix gateway & application is pulled from application server, this all can be managed from Citrix Management Console (CMC)
Steps to check & reset down session / ICA listener:-
Please logon to Citrix server, Can use Citrix website, for reference
Launch Citrix Management Console
Check for the alerts raised on CMC
Browse Application on CMC & select application, which has issue
Change Display (in The middle Pane) to Session
At your left hand side, You’ll see several session, Search & locate “down”
Select “down” & right click perform “reset”
Once done from CMC, go to Terminal Server Services (tsadmin)
Select the server local or can connect to the another Citrix server in the farm
At left hand side, search & locate “down” ICA listener, right click & say reset
Doing it from Terminal Server is fast & effective
Have the requestor to test the application, Issue will be resolved
Happy Learning, I thank you for your valuable time
We encounter this issue many times, when running on Citrix environments, especially when we do not reboot our Citrix server ever after 14 days, ideally recommended to bounce citrix server once in 14 days.
We have port 1494 – which holds the listener & respond to Citrix gateway & application is pulled from application server, this all can be managed from Citrix Management Console (CMC)
Steps to check & reset down session / ICA listener:-
Please logon to Citrix server, Can use Citrix website, for reference
Launch Citrix Management Console
Check for the alerts raised on CMC
Browse Application on CMC & select application, which has issue
Change Display (in The middle Pane) to Session
At your left hand side, You’ll see several session, Search & locate “down”
Select “down” & right click perform “reset”
Once done from CMC, go to Terminal Server Services (tsadmin)
Select the server local or can connect to the another Citrix server in the farm
At left hand side, search & locate “down” ICA listener, right click & say reset
Doing it from Terminal Server is fast & effective
Have the requestor to test the application, Issue will be resolved
Happy Learning, I thank you for your valuable time